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14-Day In-Home Furniture Trial

We want you to love living with your new Axshora furniture. If it’s not right, we make returns simple.

Our Hassle-Free Return Guarantee

We understand that experiencing a sofa or dining suite in your actual room lighting and architectural space is vital. That’s why Axshora offers a 14-day in-home trial period starting from the date of white-glove delivery.

Return Eligibility
  • Items must be in original condition with no pet damage, food spills, or modifications.
  • Customized fabric upholstery or bespoke sizing orders are non-returnable unless defective.
  • Return pickup is scheduled by our logistics team directly from your home.
How to Request a Return

To initiate a return or exchange, simply contact our care team via email at hello@axshora.com or call +94 11 775 8800 with your order number.

Fast Refund Processing

Once inspected by our warehouse technicians, refunds are returned to your original payment card or direct bank account within 3 to 5 business days.

White-Glove Delivery

Careful room placement and packaging removal across Sri Lanka.

10-Year Warranty

Solid plantation teak & European oak structural timber guarantee.

0% Installments

Up to 12 months interest-free financing with major credit cards.

14-Day In-Home Trial

Hassle-free return policy if you are not completely satisfied.

Axshora Design Assistant
Online | Colombo Studio
Ayubowan! Welcome to Axshora. How can I assist you today with our Scandinavian furniture collections or delivery across Sri Lanka?